Meet the team: Ann Councill Brown

Ann is our administrator on this trip. She has been incredibly organized and unflappable, from the time we started planning the trip, on arrival and all throughout the week. It is far from an easy job to manage thirty volunteers from various locales, plan their flights, find a bus, a hotel, meals, coordinate with the hospital staff, work with Lourdes Queen of the Patient Finders to get the patients from 12 hours away and bring them via bus, stick some in hotels, make sure the charts are all in order, track the luggage, arrange for birthday cakes…are you tired yet?

One day this week, we were in the middle of sending patients home. One mom and her son, about eight years old, were in a corner of the ward and insisted on speaking with Ann. No, they did not want me to explain the discharge instructions, no they did not want me to answer any questions, they just wanted Ann. She found a moment to go over to the family, and the little boy presented her with a drawing, saying “gracias doctores.” All who were present were in tears. Suddenly, all of the preparation, details, snags and snafus were forgotten, and we were all right there in the moment, feeling the magnitude of what these trips really do.

Kudos to Ann, and I know we would trust her to lead us to the ends of the earth.

Advertisements

About Shari Salzhauer Berkowitz

Shari is a speech language pathologist and assistant professor of communication disorders at Mercy College in Dobbs Ferry, NY.
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s